Comments on: How Not To Design A Mobile Site – TasteLondon http://shkspr.mobi/blog/index.php/2009/08/how-not-to-design-a-mobile-site-tastelondon/ Mobiles, Shakespeare, Politics, Usability. Tue, 07 Feb 2012 17:59:37 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Terence Edenhttp://shkspr.mobi/blog/index.php/2009/08/how-not-to-design-a-mobile-site-tastelondon/#comment-3511 Terence Eden Sun, 06 Dec 2009 10:33:55 +0000 http://shkspr.mobi/blog/?p=383#comment-3511 Hi Ling,The <a href="http://tastelondon.co.uk/contact.php" rel="nofollow">contact number for TasteLondon is on their website</a> - it's 0800 5677 241.While I have had some problems renewing, I've found them fairly helpful in resolving the problem. That said, they don't appear to list their address - the one I have for them is Taste Marketing Ltd PO Box 208 Holmfirth HD9 9AHHTHT Hi Ling,

The contact number for TasteLondon is on their website – it’s 0800 5677 241.

While I have had some problems renewing, I’ve found them fairly helpful in resolving the problem. That said, they don’t appear to list their address – the one I have for them is
Taste Marketing Ltd
PO Box 208
Holmfirth
HD9 9AH

HTH

T

]]> By: linghttp://shkspr.mobi/blog/index.php/2009/08/how-not-to-design-a-mobile-site-tastelondon/#comment-3506 ling Sun, 06 Dec 2009 00:28:13 +0000 http://shkspr.mobi/blog/?p=383#comment-3506 Besides having a bad website, what they also don't tell you is that if you sign up for this one year they will automatically charge you for a membership every subsquent year.Apparently it is in their terms and conditions but if you (like me) signed up over the phone and they take down your wrong email address, you will never find out about this until you're charged next year and this company does not under any circumstances have a contact to speak to regarding complaints or refunds, the do not have a postal address and they do not respond to emails on complaints. Besides having a bad website, what they also don’t tell you is that if you sign up for this one year they will automatically charge you for a membership every subsquent year.

Apparently it is in their terms and conditions but if you (like me) signed up over the phone and they take down your wrong email address, you will never find out about this until you’re charged next year and this company does not under any circumstances have a contact to speak to regarding complaints or refunds, the do not have a postal address and they do not respond to emails on complaints.

]]> By: Jonathan Thalerhttp://shkspr.mobi/blog/index.php/2009/08/how-not-to-design-a-mobile-site-tastelondon/#comment-747 Jonathan Thaler Tue, 11 Aug 2009 21:45:49 +0000 http://shkspr.mobi/blog/?p=383#comment-747 There are a lot of examples of how not to design a mobile website. May I humbly submit examples of how I think they should work:please visit http://www.whenimmobile.com on your mobile device of choice. Examples of our work will be found on the Portfolio link.This comment is not intendeed to be a sales-pitch, but is submitted to further my evangelical mission: to let people know how good the mobile web user experience can and should be, regardless of the device being used. And I don't claim to have it down perfectly, but I definitely feel this is the right path and direction to take.We are all (most of us, anyway) walking around with very capable web devices which are for the most part under-utilized in terms of the mobile web. It is frustrating to know that those of us who are working to make it better are under-publicized and working against the tide of the carriers, who have a vested interest in keeping people distracted with carrier-based content subscription services and stand-alone app strategies.Thank you all in advance for your attention and your thoughts.Jonathan Thaler Founder, When I'm Mobile There are a lot of examples of how not to design a mobile website. May I humbly submit examples of how I think they should work:

please visit http://www.whenimmobile.com on your mobile device of choice. Examples of our work will be found on the Portfolio link.

This comment is not intendeed to be a sales-pitch, but is submitted to further my evangelical mission: to let people know how good the mobile web user experience can and should be, regardless of the device being used. And I don’t claim to have it down perfectly, but I definitely feel this is the right path and direction to take.

We are all (most of us, anyway) walking around with very capable web devices which are for the most part under-utilized in terms of the mobile web. It is frustrating to know that those of us who are working to make it better are under-publicized and working against the tide of the carriers, who have a vested interest in keeping people distracted with carrier-based content subscription services and stand-alone app strategies.

Thank you all in advance for your attention and your thoughts.

Jonathan Thaler
Founder, When I’m Mobile

]]> By: Christopher Pricehttp://shkspr.mobi/blog/index.php/2009/08/how-not-to-design-a-mobile-site-tastelondon/#comment-716 Christopher Price Sun, 09 Aug 2009 09:25:36 +0000 http://shkspr.mobi/blog/?p=383#comment-716 Having launched multiple sites simultaneously before, day one isn't perfect... especially for a startup. Think about it, they're not Apple and they don't have backup web design teams like Google.What is surprising though, is that they didn't get this feedback implemented after a few weeks. One would at least hope that there was enough buzz and feedback generated that they could act quickly to tweak the service.So, I would add a simple suggestion: As a chef would say; taste, taste, taste. Continuous improvement would go a long way to catching a lot of these issues on its own.Just to nit pick a few more suggestions, I'd suggest a mobile sitemap using real-world names. r=1234 isn't going to pick up as many Google Mobile Web results as mcdonalds-3221-wilshire-blvd. Having launched multiple sites simultaneously before, day one isn’t perfect… especially for a startup. Think about it, they’re not Apple and they don’t have backup web design teams like Google.

What is surprising though, is that they didn’t get this feedback implemented after a few weeks. One would at least hope that there was enough buzz and feedback generated that they could act quickly to tweak the service.

So, I would add a simple suggestion: As a chef would say; taste, taste, taste. Continuous improvement would go a long way to catching a lot of these issues on its own.

Just to nit pick a few more suggestions, I’d suggest a mobile sitemap using real-world names. r=1234 isn’t going to pick up as many Google Mobile Web results as mcdonalds-3221-wilshire-blvd.

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